How To Pick An Appliance Repair Company

Intro

Like any other service-oriented industry, appliance repair is full of companies that are both good and bad. Good companies want you to be impressed. They do a great job at trying to please their customers and service the appliances properly. They continue in training and present themselves with an air of professionalism.

Bad companies do not.  They tend to be scam artists or at least poor repair guys. They are after the money and you can feel it emanating from them like a bad smell.

So how can you tell the difference before you spend your hard-earned cash on a service that may or may not be worthwhile?

Lucky for you, I've broken it down into 3 simple steps that can help you determine the best appliance repair tech company for you. As a bonus, these steps work fantastically to filter out any bad contractor person. It's not foolproof, but these steps do sort the vast majority out.

Step 1: Get A Review

The internet has made getting other people's opinions about a service, product or company both easier and better than ever before. The world is replete with sites like Yelp and Foursquare which exist solely to get reviews from users. Other sites, like Google, offer reviews as a bonus.

When searching for a new service company, check out their reviews online. After you have seen what the majority of users have experienced, you are in a better position to move forward.

To get more personal, when the appliance repair tech comes to your home, ask for previous customer contact info and call the other customer(s) up. They should be more than happy to tell you their experience firsthand.

Step 2: Be Objective

Many industries have certain objective (meaning not based on any opinion... except the state's I suppose) qualifications and things that can be looked for to determine the quality and integrity of the appliance repair tech or other contractor you may be working with.

Objective Things to Look For.

Licensure

The tricky thing about licensing is that it is not required in every state. These different industries nearly always require licensing:

• Commercial contracting
• Residential contracting
• Plumbing
• Electrical
• HVAC
• Gas
• Asbestos/hazardous waste remediation
• Department of Transportation (road work)

Did you see "Appliance Repair" on that list? Some places require it, some do not. Check with your state's licensing board to determine if a license is needed and ask to see it if it is.

Insurance

Although it is rarely required to be insured as an appliance repair tech, good companies try to make sure that they are insured. This protects us from homeowner's policies that do not cover injury to a service provider at the home. Plus, if there is any strange mishap, it can cover that too.

Certifications

Certifications come from training programs. Some are given by the state, some by private companies and others by the supplying companies.  For instance, I have certifications from Samsung, LG and Whirlpool that give me more insight into their particular problems and solutions.

Step 3: Get Subjective

Subjectivity is up to you to decide on what is good or bad about an individual or company. Since this list was made by me, I am writing about the things I look for in a service company.

Subjective Things To Look For

Professionalism

Whenever someone shows up to my home looking like a slob that just rolled out of bed, it turns me immediately off of that company. Add to that coarse language, foul humor or rude, discourteous people and I don't care how many good reviews he had or certifications they hold... they are gone, I tell you.

Branding

Although this is not a deal breaker, to me a company that takes the time to present a brand of itself to the world is a company that invests in itself, it's community and in me so that I will remember it. Logos, business cards, branded trucks and vestiture (like uniforms, shirts, hats, etc.) all play a part in me remembering a company be cause the stand out (or are outstanding) from the crowd of other service companies.

Your Gut Feeling

At the end of the day, it really comes down to your gut feeling. Remember what I said about professionalism? That type of person makes me cringe, its a gut feeling, not based on any type of real result, but I sense that they are not the type of person I'd like to do business with. Because of that, I turn away.

I hope this article was a help, or at least causes you to consider the opportunities you have to determine good and bad contractors and service providers before they ever even do the service for you.

Hoshizaski Ice Maker Repair in Tulsa

Hey everybody,

Like always, I am sharing some of my experiences fixing appliances in and around Tulsa. I am including before and after pictures. Take a look at this recent post about a job I did.

Read the full post on my website:

This Hoshizaski Ice maker hadn’t been cleaned in a few years and wasn’t working properly. A little bit of elbow grease and some fine tuning and we got it working beautifully


To read about Appliance Repair Services, Profile:
Click this link ⇨ Hoshizaski Ice Maker Repair in Tulsa, in Tulsa.



We appreciate you guys and look forward to serving more people around here!

When you need to reach me:
CJ Appliance Repair
(918) 992-4002
http://appliancerepairtulsaok.com
Tulsa, OK